What to Look for When Choosing a Car Dealer
Unfortunately, not every auto dealer is created equal. Picking the wrong one can lead to a very regrettable car-buying experience. Here’s what to look for when choosing a dealership.
Before even visiting a car dealer, it’s a good idea to first read the consumer reviews. This is a great way to find out whether or not the dealership is a good business. Top-rated dealerships tend to go the extra mile to satisfy their customers. Whether you need help with financing or simply need information about a new model, the staff should be more than willing to assist. Furthermore, great dealerships put a high priority on being honest and straightforward. If you know someone who has purchased a vehicle from the same dealer, don’t hesitate to ask about their experience.
Before you spend your hard-earned money on a vehicle, be sure the dealer’s price is fair. No one wants to spend too much money for a car. Like most people, you want to get the best possible value. Reputable dealers strive to offer competitive pricing. They also regularly offer cost-cutting incentives throughout the year. Whether you’re seeking to buy or lease a vehicle, the financing department should work hard to get you an outstanding bargain.
If a dealership has a small selection of vehicles, this is usually a clear red flag. When checking out a dealer’s inventory, you should have multiple models to pick from. Every car buyer should have access to a great selection of vehicles. Never buy from a dealership that has a limited number of choices.
As soon as you arrive to the dealership, you should experience a welcoming feel. The way a dealership cares for the facility says a lot. Everything should look orderly and neat. Simple things such as vacuuming the showroom floor can make a big difference. Often times, a poorly maintained facility indicates other trouble. Good dealerships also take pride in keeping their service department up to par. Don’t forget to observe how the staff present themselves. A well-dressed staff usually indicates a high level of professionalism.
Reputable dealerships should be accommodating to their customers. For example, getting a shuttle while dropping off your vehicle for servicing shouldn’t be an issue. The service center should also have flexible hours that cater to your busy schedule. Furthermore, you won’t mind spending time in the dealership’s waiting area. Expect the staff to keep fresh coffee on hand at all times. Wi-Fi connectivity is another must-have feature.
It’s not uncommon for a bad car dealership to close down after only a couple years. This is a tough business. For good reason, great dealerships tend to stick around for a long time. Longevity is a sign they will be around when you need assistance. Well-established dealerships often become a fixture in the community. Local customers will be more than happy to recommend the dealer to others.
Most importantly, always buy from a dealership that takes care of its vehicles. When you get ready to take a test drive, the vehicle should already be clean from the inside out.