I got another car at Shaller Mitsubichi. Love going there. The #1 saleman, Chas Miller help me again for my second car. He is absolutely extra-ordinary, knowlegeble,courteus and nice. I had an awsome time with Chas Miller. I recomend Shaller Mitsubichi to everyone and remenber to look for Chas Miller. He will answer all your questions and help you go thru the process to get the car that you need. <3
We recently purchased a used car from this dealership. We were lucky to get Chas Miller as our sales representative. He was very knowledgeable and personable, which made our experience a good one. We would recommend this dealership to our family and friends. --Ask for Chas Miller and you will get great customer service!!
I put 4 stars rather than 5 because the experience of buying a used Mitsubishi here was very positive, but there were some quirks in the dealership and this is my first time buying from a dealer. The best part of my experience was my sales representative, Chas Miller. If you go here, do yourself a favor and ask to work with him. He was honest, straightforward, and even though I personally don’t like buying or selling anything, he made the experience enjoyable. I also came from out of state to buy and pick up this car, so Chas went out of his way to make sure I had everything I needed for an out of state purchase.
My situation: in 2013 i bought a 2011 Kia Sportage through Carmax. I had a cosigner but still a super high interest rate (17% yeah, I know). Anyway for 2 years Ive basically been paying nothing but interest. Well my cosigner now needed to come off my loan. She saved my ass when i needed her and now I want to return the favor. But as most know.. it takes 30 days to destroy your credit and 7-10 years to fix it. So refinancing was out, the only way to make this work was to roll the inequity into another car with a new cosigner. The new cosigner.. no problem.. but I was upside down like $8600!!! End result.. I left with a 2015 Mitsubishi Outlander Sport ES AWD at a 7% interest rate mind you. I couldn't be happier or in a better position I know my deal couldn't have been done without them. They not only helped me, they helped my friend (my original cosigner) and I couldn't be happier with the turnout. I freakin' love my car!! Special kudos to Phil in Finance, I know he was handed something pretty impossible and he was so great about it. Even though I was discouraged.. he wasn't. He kept me in the loop, he actually seemed excited about the challenge and like he actually cared about me as a person which is something you NEVER experience with the Finance Department of a dealership. My mom and step father (Ray) came with me when I signed the paperwork and when Phil left the office for a couple minutes Ray mentioned that in all his life, when he has purchased vehicles (of which he has purchased many), he has never once felt like it was an "enjoyable experience". Signing has always been unpleasant, bc the Finance guy is always so serious, and in all honesty makes you second guess what you're doing. Ray was very impressed with Phil at how he actually made it a pleasant experience.. fun even. I definitely recommend this dealership, and Phil to everyone and anyone. Hands down the best experience I or my family has ever had with a dealership. Thank you! If you have amazing credit or if you need a hail mary... THIS is your spot.
Best service around! They were kind enough to give me a brand new tire and tire rotation all for free! And they were quick with the service as well!!
I found a vehicle on line that I thought would fit my needs.In order to see the car, I drove quite a ways to New Britain. The sales person that worked with me was Chas Miller. I couldn't have asked for a more friendly, professional and competent salesman. Although the vehicle I went to see turned out not to be a good fit for me, Chas was. He displayed the highest integrity and earned my trust and confidence. I will not hesitate to buy a car from this agency should the rite van turn up.
Leave Us A Review